Shipping & Returns
SHIPPING POLICY
Amour Éternel Fleur ships worldwide.
All orders are processed Monday through Friday. Deliveries are processed Monday through Friday. Amour Éternel Fleur will not be held liable for unanticipated or unforeseen delivery delays beyond Amour Éternel Fleur control.
Once your order has successfully been submitted, it cannot be cancelled, modified or returned for a refund as all arrangements are made to order.
A confirmation stating your delivery details will be emailed to you as once your order has been scheduled for delivery. Due to the nature of our products and handling requirements, we reserve the right to charge an additional shipping fee if the first delivery attempt is unsuccessful.
Covid-19 Update:
We are here for you! Please note, for the safety of our staff, we are continuing to practice all safety measures.Packages in transit may or may not experience delays during this time. We encourage you to reference the tracking number provided for detailed view of your scheduled delivery.
Return & Exchange Policy
Amour Éternel Fleur takes pride and ownership in all arrangements shipped from our boutique.
To align with industry standards and nature of the arrangement, your arrangement cannot be refunded, returned, or exchanged once the order has been placed.
All arrangements are individually crafted for you.
Is there an issue with your arrangement upon arrival? Please contact info@amoureternelfleur.com with your order number, a photo of the arrangement, and the shipping box.